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Frequently Asked Questions

Questions:

1. How do I Pay a parking ticket?
2. What are your hours of Operation?
3. My vehicle was impounded. How do I get it back
4. My pet was impounded. What do I do?
5. I think someone is trying to defraud me? What can I do?
6. Someone is stalking me. What can I do?
7. Where can I check for recovered stolen property?
8. How can I find out if a vehicle or property is stolen?
9. When is the next public auction?
10. I have found someone's lost property, is it finder's keepers?
11. I think I have been treated unfairly by a member of the Police Service. What can I do?
12. I think a member of the Police Service deserves credit for exemplary conduct. Who can I contact?
13. I would like to contract an off duty police officer to perform security at an event. How do I arrange that and what is the cost?

 

1. How do I pay a parking ticket?

a. Parking tags (small white one left on your windshield) is payable at the front counter of the Medicine Hat Police Station from 8 AM - 5:30 PM. After hours there is a drop off box in the front entranceway. Exact change required. City Hall cashiers also accept payment for parking tags at City Hall during regular business hours.

b. Parking ticket ( long yellow form - received in the mail ) Payable at any provincial court house in the province of Alberta during their normal office hours.


2. What are your hours of Operation?

Front counter services are available Monday to Friday, 8 am to 5 pm, closed all statutory holidays. Payment types accepted are cash, and interac debit. We also have an ATM machine available.


3. My vehicle was impounded. How do I get it back?

The Owner must attend to the impound lot listed below with proof of ownership. Vehicle will be released to owner upon payment of any towing and storage fees.

Willie's 24 Hr Towing
1002 Dirkson Dr NE
Redcliff, AB
Ph: 403-548-2002


4. My pet was impounded. What do I do?

Owners must attend the Alberta Pound And Rescue Centre facility located at 1002 South Railway Street SE, during business hours (Monday to Friday 10 AM to 7 PM or Saturday/Sunday 10 AM to 6 PM). All fees must be paid, and have proper animal licensing in place before release of the animal. Proof of ownership is required, call (403) 487-5671 or visit www.aparc.ca/reclaim for further information.



5. I think someone is trying to defraud me. What can I do?

Contact the Medicine Hat Police Service Major Crimes Section at 529-8420 to make a complaint or ask for Fraud Investigator to receive advice.

If it is an N.S.F. Cheque, contact cheque passer and advise the cheque they provided you has been returned and that they must immediately correct the situation. Do not give any extra time to make a payment ( Do not say "You have until Friday or I am going to the Police" )

Contact the police and make a complaint.


6. Someone is stalking me. What can I do?

Record date and time of incident. Write down best detailed description of culprit. Vehicle licence plate number is extremely helpful. Use personal safety techniques to keep yourself safe from a potential attack. Contact police with details to make a complaint. Do not confront the stalker.


7. Where can I check for recovered stolen property?

Contact the property management unit of the Medicine Hat Police Service at 403-529-8479.


8. How can I find out if a vehicle or property is stolen?

Link to National database for C.P.I.C. (Canadian Police Information Centre) property search, a free online public service.


9. When is the next public auction?

Contact the property management unit of the Medicine Hat Police Service at 403-529-8479.


10. I have found someone's lost property, is it finder's keepers?

Found property may be turned in to any member of the Police Service. Fastest service is to attend the front counter of the Police Station and ask for Property Management unit. Found property that is not claimed may be returned to the finder in many circumstances. This however does not include found bicycles.


11. I think I have been treated unfairly by a member of the Police Service. What can I do?

A complaint against the Police Service or a police officer must be made in writing and signed by the person making the complaint. To file a complaint you need to complete a Citizen Complaint Against Police Form. You may do this yourself and submit it to the Office of the Chief or attend to the police station and ask for the Duty Staff Sergeant. Complaints against Police cannot be accepted by email.

Procedure for Complaints Against Police Brochure:  It is important to keep the lines of communication open between the citizens of Medicine Hat and the Police.

Citizen Complaints Against Police Form: This form is for the use of persons wishing to register complaints against Police Personnel under The Police Act, 1988.


12. I think a member of the Police Service deserves credit for exemplary conduct. Who can I contact?

The Medicine Hat Police Service welcomes any compliments about a specific officer or civilian member and the service you received. 

Customer Feedback Form


13. I would like to contract an off duty police officer to perform security at an event. How do I arrange that and what is the cost?


You may download the Extra Duty Contract form here: Extra Duty Contract Form

Related Files

Procedure for Complaints against Police Brochure
Citizen Complaints Against Police Form
Customer Feedback Form
Extra Duty Contract