Policing and Community Safety Survey Results

The results of the Policing and Community Safety Survey were presented during a meeting of the Medicine Hat Police Commission held last night.

The Medicine Hat Police Service (MHPS) contracted Framework Partners Inc., a strategic planning and market research firm, to independently gather and interpret community concerns about crime and safety in the city, as well as perceptions about the MHPS overall and awareness of specific safety programs where applicable. Topics covered in the survey included:

·  General Safety

·  Communication Initiatives

·  Road Safety

·  Uniformed Patrols and Traffic Section

·  Bylaw Enforcement

·  Criminal Investigation

·  Trends and Emerging Issues

·  Victim Services

·  Medicine Hat Police Commission

The survey conducted November 20, 2017 to December 15, 2017, was a telephone based sample survey targeting respondents in Medicine Hat, with a 50/50 gender split, and with age demographics that mirror those of Medicine Hat as determined by Stats Canada.  The strong and unbiased sample produced representative and accurate results.  The results were compared to those collected during the 2011 and 2014 surveys to determine trends.

Highlights from the survey included a high level of overall satisfaction with the MHPS, with 70% of respondents indicating they are satisfied or very satisfied in general with the MHPS, and a strong inter-period upward trend.  While feelings of safety slightly decreased, as compared to 2014, confidence in the MHPS’s ability to investigate crime remained strong and 85% of respondents who had interacted with a uniformed officer were satisfied or very satisfied with their recent interaction.

Areas for improvement include increasing awareness about specialty units and community partnerships as well as a continued focus on impaired driving and other road safety concerns, which remains a top priority for residents.

For the full presentation of the survey results click here

Media Contact:

Rita Sittler
Administrative Services Manager
Medicine Hat Police Service
Ph: 403-529-8416